At AstroCall24x7, we are committed to providing high-quality astrological guidance and consultation services. However, due to the nature of our services, we have specific policies regarding refunds. Please read this policy carefully before making any purchase.
1. Non-Refundable Services All payments made for astrological consultations, reports, or any personalized services are non-refundable. This includes:
Live consultation sessions (telephonic/video/chat)
Personalized astrology reports (natal charts, kundli matching, etc.)
Remedies and solutions based on astrological analysis
Emergency or express services
Once a service has been availed or a report has been generated, no refund will be issued under any circumstances.
2. Refund Eligibility Refunds will only be considered under the following conditions:
You were charged more than once for the same service due to a technical error.
The service was not delivered within the committed time frame and you have not received any response from our team within 48 hours of raising a support request.
In such cases, please contact our support team within 3 days of the transaction with valid proof.
3. How to Request a Refund If you believe you are eligible for a refund, please email us at:
support@astrocall24x7.com Or call us at: [Insert Customer Support Number]
Kindly provide the following details:
Full Name
Order ID / Transaction ID
Service availed
Date of purchase
Reason for refund request
Our team will review your request and respond within 5–7 business days.
4. Disputes & Chargebacks Raising a chargeback without contacting us first will be considered a breach of our terms. We reserve the right to block your access to our services if a chargeback is initiated unjustly.
5. Modifications AstroCall24x7 reserves the right to update or modify this Refund Policy at any time without prior notice. We recommend reviewing this page periodically for the latest updates.
Thank you for choosing AstroCall24x7. We’re here to guide you with integrity and sincerity.